Effective Date: 1 July 2026
Privacy Policy
EcoTerra (Pty) Ltd (“EcoTerra”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect information submitted through our website.
Information We Collect
We may collect the following information when you contact us through our website:
- Name
- Company name (where applicable)
- Email address
- Telephone number
- Information contained within your enquiry
We do not intentionally collect sensitive personal information through this website.
How We Use Your Information
Information submitted through our website is used solely to:
- Respond to your enquiry
- Provide requested information or services
- Prepare proposals or quotations
- Communicate regarding current or future projects
- Improve our services
We do not sell or rent your personal information to third parties.
Data Security
EcoTerra takes reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure or misuse.
While no internet transmission can be guaranteed completely secure, we apply appropriate safeguards to protect information submitted through our website.
Sharing Information
We only share personal information where necessary to:
- Deliver our professional services
- Comply with legal obligations
- Protect our legal rights
We do not share information for marketing purposes.
Cookies
Our website may use essential cookies and basic website analytics to improve functionality and user experience.
You may disable cookies through your browser settings if preferred.
Third-Party Links
Our website may contain links to third-party websites.
EcoTerra is not responsible for the privacy practices or content of external websites.
Your Rights
Subject to applicable law, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information where appropriate
- Withdrawal of consent where applicable
Requests may be submitted using the contact details below.
Contact
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
EcoTerra (Pty) Ltd
Applicable Law
This Privacy Policy is governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act, 2013 (POPIA), where applicable.